Contact Us

Breeze Ebikes is an e-commerce operation. Your fastest, most secure and accurate ordering process is online. You can reach us on email, phone or now you can even chat with us online right on our website. 

Write to us at customerservice@breezeebikes.com
If you need to place an order over the phone or you have other issues that email won't work for you, you can call our number: 
1-877-673-2394
You can also chat with us Mon-Fri 9AM-5PM EST" if not available leave a message 

 

 

Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Safecastle reserves the right to change its payment procedures at any time without prior notice to you.

We are happy to offer full refunds of the product price and shipping if the product is not what the buyer ordered/purchased and the product packaging remains unopened. We must be notified immediately after delivery of this type of shipping error. The shipping charges are nonrefundable in this case. If the product is delivered to the buyer damaged, contact us immediately. All products shipped are covered by carrier insurance, and there may be special requirements for reporting and returning damaged shipments along with their packaging in order to get reimbursement. In many cases, we can also offer product exchanges in lieu of a refund, so contact Breezeebikes as soon as possible to determine your options as a valued customer.

 

Breeze 

1732 Aviation Blvd, Suite #556, Redondo Beach, CA , 90278

Please note--in order to keep prices at their lowest, we do not print and mail catalogs.